Shipping Policy
Ordering from Europe
Estimated shipping delivery times: 5-10 business days
We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Your order will be shipped out as soon as it’s completed.
Ordering from North America
Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Your order will be shipped out as soon as it’s completed./span>
Ordering from anywhere else
International shipping:
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Estimated shipping delivery times:
World: 10-20 business days
We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Your order will be shipped out as soon as it’s completed./span>
Order never arrived?
If your order didn’t end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at lorelsberg[at]gmail.com noting your order number. We’ll see what can be done.
Returns policy
Damaged items:
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us at lorelsberg[at]gmail.com within a week’s time! Unfortunately, we cannot accept any reclamations after this point.
Wrong size:
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out. .
As all items are made to order, please understand that we cannot accept returns in order to exchange your item for a different design, colour, or size, unless there was an error in the item we delivered to you,
